Our Service and Support
Tasman AV prides itself on offering the most-extensive, trusted and reliable ongoing service, maintenance and support solutions available in the industry today. We employ our own, certified installation technicians (no sub-contractors) to guarantee that your audio-visual installation is always providing your organisation with the performance you expect and demand. Our Business Solution Managers are always on-hand to assist your organisation with the support and advice you need and all our installations are backed by a lifetime installation warranty to ensure your audio-visual investment delivers optimum reward.
Our expert service to you is personalised from first consultation through to installation and delivery, and extends through to training, ongoing service and technical support. We offer comprehensive options to ensure your audio-visual solution remains dependable, robust and always incorporates the best technologies. From first consultation, Tasman AV's focus is to assess and identify your organisation's specific needs, so that we can design and implement an audio-visual solution that isn't just generic, but instead, tailored to maximize your organisation's individual demands. Your dedicated Business Solutions Manager will be with you for the life of the project to ensure you always have access to the information you need about design, technology, service, training and support.
Our Service & Protection Agreements guarantee immediate support and provides your organisation with appropriate loan equipment, where necessary, if your hardware cannot be fixed on site, to ensure your audio-visual solution is always operational. Our experienced and certified techinicians can quickly identify any difficulties or techinical challenges to make certain that any issues are resolved quickly, expertly and professionally.